Head of AI

Hybrid or remote-based, with travel to Preston.

Salary: £90,000 - £100,000 DOE - 37 hours per week

Shape how AI is introduced, governed and scaled across one of the UK’s leading pension administration organisations. As Head of AI, you will build the strategy, capability and operating model that turns emerging technology into measurable improvements for colleagues, clients and members.

Working with the Chief Technology Officer, Executive team and stakeholders, you will identify, prioritise and deliver AI opportunities that support LPPA’s strategy, operational efficiency, service improvement and member and client outcomes.

You will establish the governance, standards and processes required for responsible AI adoption, while building organisational capability and confidence across internal and third-party solutions.

You will develop the AI team and work with suppliers, partners and the wider pensions industry to advance the use of AI.

Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK’s leading pension administration companies. We support more than 1,500 employers and 700,000 members of Local Government, Police and Firefighter pension schemes, keeping members informed and providing employers with ongoing education and support.

• Competitive salary £90,000-£100,000 DOE + inclusion in annual bonus scheme
• 30 days’ holiday, plus bank holidays and 2 additional concessionary days and 1 day for your birthday, with the option to ‘buy and sell’ leave.
• Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.
• Access to a Health or Dental Plan and an Enhanced Employee Assistance Programme
• Free Car Parking in Preston City Centre

• Develop LPPA’s AI strategy, roadmap and implementation plans, aligned with business, technology and transformation priorities.
• Advise Executive and senior leaders on AI opportunities, risks, trends, ethics and investment priorities.
• Shape LPPA’s AI operating model, with clear ownership, governance and accountability.
• Identify AI, automation and analytics opportunities that improve efficiency, colleague experience and member and client outcomes.
• Monitor AI developments, regulation and industry expectations, translating them into practical recommendations.
• Partner with business and technology teams to embed AI-enabled working and realise benefits.
• Maintain AI governance, risk, assurance and controls, ensuring responsible, secure and ethical implementation.
• Chair AI governance forums, supporting effective prioritisation, oversight and escalation.
• Embed standards for responsible AI, human oversight, data protection, cyber security and transparency.
• Assess AI initiatives for value, risk, complexity, security, compliance and readiness.
• Ensure AI adoption aligns with LPPA’s risk appetite, legal obligations, information governance and policies.
• Establish processes for the assessment and assurance of third-party AI capabilities, products and services.
• Monitor regulation and best practice to maintain proportionate AI governance.

• Establish and grow LPPA’s AI function, recruiting and developing the specialist capability required to deliver our ambitions, creating a high-performing, inclusive and collaborative culture.
• Set clear objectives, priorities and performance expectations, ensuring alignment with LPPA’s strategic goals.
• Coach and support team members, developing AI, technical, professional and leadership capabilities.
• Lead workforce and capability planning for the AI function, identifying future skills and development needs.
• Foster a culture of collaboration,…