Senior Site Reliability Engineer Garner Health · Remote Site Reliability In listing ago

Senior Site Reliability role at Garner Health. Remote.

devopsroles summary, based on the employer's posting.

• Keep AWS and Kubernetes environments reliable for core services and AI/ML workloads, setting and tracking service-level objectives
• Take part in on-call coverage, investigate incidents to their root causes, and carry corrective work through completion
• Build monitoring and alerting that surfaces problems early, then maintain the systems behind that visibility
• Turn scaling needs into Terraform infrastructure and improve cloud performance and spending across the stack
• Use AI and automation to replace repetitive operations with monitored workflows and strengthen engineering deployment standards

• At least four years operating production cloud infrastructure in SRE, Dev Ops or platform engineering
• Strong Kubernetes and Terraform skills in cloud environments, with AWS preferred
• A track record setting SLOs, building observability, and leading incident response and blameless reviews
• Software engineering ability in Python or Go, applied to infrastructure automation
• Experience optimizing cloud costs and performance across compute, storage and networking

This senior role suits someone who can own production reliability and turn operational work into automation. It is remote, with occasional travel to the New York City headquarters, and includes on-call duties. Employment visa sponsorship is unavailable.

Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.

The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that.

You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.

We are seeking a Senior Site Reliability Engineer to own the reliability, performance, and resilience of the cloud infrastructure powering Garner’s products and AI/ML workloads. This role sits on our Platform Engineering team. You will run the machine: defining and upholding SLOs, leading incident response, and driving the automation and standards that let every Garner engineer ship faster and more reliably.

Because our systems directly influence health outcomes for millions of patients, maintaining the highest standards of production quality is imperative. This is an automation-first role: you will use AI tools to continuously convert manual operational work into monitored, hands-free processes, so the role gets more leveraged as you build.

Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.

• Run the Machine: Own the end-to-end reliability, performance, and resilience of Garner’s cloud environments (AWS, Kubernetes), including those powering AI/ML workloads; define, measure, and uphold SLOs across our critical services
• Lead Incident Response: Serve in the on-call rotation, lead incident response, and drive deep-dive root cause…