Director of Payment Operations

Position: Director of Payment Operations Hybrid Role
Location: Montreal

Lead the global payments strategy at a leading adult entertainment tech company with a hybrid working model. Optimize payment operations, bolster authorization rates, and enhance user experiences.

Join an innovative team focused on providing safe and engaging adult entertainment experiences. As Director of Payment Operations, your role is vital in managing the complete payments ecosystem. You will collaborate with cross-functional teams, driving improvements in payment strategies while ensuring compliance and risk mitigation.

Key Responsibilities:

• Execute the global payments strategy and roadmap

• Manage relationships with acquirers, processors, and PSPs

• Optimize multi-acquirer setups for redundancy and coverage

• Analyze declines to drive higher approval rates

• Lead and develop the payments team for operational excellence

Requirements:

• 8+ years in payments or related industries

• 3+ years in senior payment leadership

• Deep knowledge of the card payments ecosystem

• Proven track record in managing processor relationships

• Strong analytical skills to convert data into decisions

Enhance payment strategies, improve user confidence, and drive operational success in this pivotal role.