Sales Engineer; Remote, Indiana,

T2 Systems is the largest parking, mobility, and transportation provider in North America, with more than 25 years in the parking management industry and currently serving thousands of parking professionals. We integrate the best people, processes, and technology to provide powerful, high performance, and secure parking solutions. T2 Systems is headquartered in Indianapolis, Indiana with its Canadian office located in Burnaby, BC.

We didn’t become an industry leader by chance – we push the envelope to provide more innovative and advanced solutions for our customers. Which wouldn’t be possible without employees who strive for success, work together, and are hungry to learn, grow, and lead.

The Sales Engineer (SE), working closely with the Sales team, is responsible for the software (FLEX) aspects of proposed solutions from the prospect stage through project acceptance. The SE contributes to T2’s strategic goals by providing technical and operational expertise throughout the sales process and ensuring knowledge gained during the sales cycle is effectively transitioned to Project Management and implementation teams.

This position works with internal and external stakeholders to understand customer requirements, evaluate operational and technical needs, and develop fully integrated solutions using T2’s FLEX and related software products. This includes analyzing customer environments, workflows, infrastructure, integrations, hardware, and software requirements to determine the appropriate solution.

The successful candidate will combine parking industry knowledge with a strong technical understanding of T2’s software solutions and the technologies commonly used within parking and mobility operations. The ability to clearly document proposed solutions and effectively communicate technical concepts, functionality, requirements, and solution design to both technical and non-technical stakeholders is essential.

• Contributes to the sales process by providing operational, functional, and technical analysis of FLEX opportunities, including participation in customer discovery, demonstrations, RFPs, bids, and other sales engagements.
• Works with customers and the Sales team to understand operational requirements, business objectives, existing environments, and desired outcomes.
• Develops and presents effective, customer-focused demonstrations and solution presentations in support of the sales process.
• Performs gap analysis to identify differences between customer requirements and existing T2 functionality, ensuring expectations, dependencies, and potential gaps are clearly understood and communicated.
• Develops opportunity-specific solution designs and scoping documentation defining agreed-upon functionality, integrations, configuration requirements, dependencies, and other technical considerations necessary for successful implementation.
• Develops customer-specific content based on identified use cases and presents proposed solutions in a clear, confident, and professional manner.
• Provides technical and subject matter expertise to internal and external stakeholders throughout the sales process and supports the transition of solution knowledge to Project Management and implementation teams.
• Collaborates with Product Management to understand product capabilities, limitations, integrations, and software roadmaps and appropriately incorporates this information into solution design and customer discussions.
• Identifies customer requirements or use cases that may require Product Management review and works with appropriate stakeholders to evaluate potential solutions.
• Engages other T2 subject matter experts as needed to ensure proposed solutions are technically sound, appropriately scoped,…