Remote SPOC: Major Incident Lead
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-15
-
IT/Tech
Systems Administrator, IT Consultant, IT Project Manager
GovCIO is seeking a SPOC Major Incident Lead for our TSA-focused contract. You will provide expert oversight for complex IT incidents, drive rapid restoration, and coordinate incident management across teams with timely updates to Government points of contact.
This fully remote role requires extensive experience in senior service desk operations, strong OS/COTS troubleshooting, and hands-on use of KBs, ACD monitoring, and post-incident reviews to elevate Problem Management and improve service
We are seeking a motivated Remote SPOC:
Major Incident Lead to join GovCIO in Phoenix, AZ, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Phoenix, AZ, United States.
This opportunity is part of our work in IT & Technology.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).