Director Architecture - Remote

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives.

Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Provides strategic and operational leadership for the enterprise voice, calling, paging, meeting, and collaboration technology portfolio, establishing the technical vision, architecture standards, and multi-year roadmap that enables secure, reliable, and scalable communication services for global operations
• Leads a high-performing team of architects and engineers responsible for the design, engineering, modernization, and lifecycle management of enterprise collaboration platforms, ensuring alignment with business objectives, regulatory requirements, and evolving technology standards
• Accountable for the reliability, security, availability, and continuous improvement of enterprise calling, paging, conferencing, and collaboration services supporting a global workforce
• Drives technology strategy, architectural governance, service modernization initiatives, and operational excellence programs that enhance user experience, reduce risk, improve service resiliency, and optimize operational performance
• Owns vendor strategy and governance across key technology partners, leading contract negotiations, commercial discussions, licensing strategies, and supplier performance management to maximize business value and cost efficiency
• Oversees roadmap prioritization, investment planning, and financial stewardship for a multi-million-dollar technology portfolio, balancing innovation, operational sustainability, and business demand
• Partners closely with business, infrastructure, security, and workplace technology leaders to define future-state communication capabilities, influence enterprise technology direction, and ensure successful delivery of strategic transformation initiatives
• Provides executive-level leadership for architecture reviews, technology decisions, risk management, and service governance while fostering a culture of engineering excellence, accountability, innovation, and continuous improvement

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Bachelor's degree in Computer Science, Information Technology, Engineering, Telecommunications, or a related technical discipline, or equivalent combination of education and relevant experience
• 10+ years of progressive leadership experience in enterprise voice, unified communications, collaboration platforms, telecommunications, or workplace technology engineering
• 8+ years of demonstrated expertise in enterprise voice and collaboration technologies, including Microsoft Teams Phone, Direct Routing, Cisco Webex Cloud Calling, SIP-based platforms, paging systems, conferencing solutions, and unified communications technologies
• 5+ years of experience leading architecture, engineering, or technology operations teams supporting…