Director of Digital Service Strategy & Workflow Excellence
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-10-15
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IT/Tech
Change Management
RBC in Minneapolis seeks a Head of Digital Service Strategy to optimize workflow across branches, home office, and client-facing teams. You will identify bottlenecks, design integrated solutions, and oversee execution of process improvements aligned with digital transformation objectives.
The role requires 15+ years in wealth management, strong cross-functional leadership, and the ability to influence senior stakeholders without direct authority.
This opportunity is for the Director of Digital Service Strategy & Workflow Excellence role at RBC.
Learn more about the Director of Digital Service Strategy & Workflow Excellence role in the description above.
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This posting is for the Director of Digital Service Strategy & Workflow Excellence role at RBC, based in Minneapolis, MN, United States.
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