Senior IT Support SME & Task Lead - Remote/Desk-side
Washington, District of Columbia, 20022, USA
Listed on 2026-10-16
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
NuAxis Innovations seeks a Computer User Support Specialist – Subject Matter Expert (Task Lead) to deliver advanced remote and deskside support for Federal Government users. You will supervise daily work, coordinate queues, monitor SLAs, and ensure high-quality service while directing complex incidents and escalations.
The role requires 4+ years in enterprise help desk support, strong communication, and ITSM knowledge. HDI/CompTIA/Microsoft certifications are preferred.
As a Senior IT Support SME & Task Lead
- Remote/Desk-side, you will play an important part at NuAxis Innovations in Washington, DC, United States.
The Senior IT Support SME & Task Lead
- Remote/Desk-side position in the IT & Technology field is open for applications.
We have an opening for a Senior IT Support SME & Task Lead
- Remote/Desk-side in Washington, DC, United States within IT & Technology.
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