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Hybrid Technical Support Engineer: Remote Troubleshooting & AI

Remote / Online - Candidates ideally in
Cwmbran, Torfaen, NP44, Wales, UK
Listing for: RPS Telecom Ltd
Full Time, Remote/Work from Home position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 28000 - 32000 GBP Yearly GBP 28000.00 32000.00 YEAR
Job Description & How to Apply Below

RPS Telecom Ltd is looking for a capable Technical Support Engineer to bring strong troubleshooting skills, customer confidence and technical ownership. You will support customers across voice, connectivity and wider technical services, with most work remote but involve installations and site visits as needed.

The role combines remote support with hands-on engineering tasks, data-led investigation and ongoing AI/automation development.

We are currently recruiting a Hybrid Technical Support Engineer:
Remote Troubleshooting & AI for our team in Cwmbran, Wales, United Kingdom.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Cwmbran, Wales, United Kingdom.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 28.000 - 32.000.

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