IT Helpdesk Engineer – 2nd/3rd Line, Windows & M365
Pencoed, Bridgend County, CF35, Wales, UK
Listed on 2026-10-16
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Windows Server
Flotek Group is a fast-growing tech company delivering IT and communications services across the UK. We seek an enthusiastic, customer-focused IT Helpdesk professional to triage inbound technical calls, resolve incidents, and pass unresolved issues to engineering.
The role covers 2nd/3rd line support across Windows Server, M365, AD, networking, and endpoints, with on-site and remote work as required. You’ll contribute to SLA management and knowledge sharing.
Join us at Flotek Group as our next IT Helpdesk Engineer – 2nd/3rd Line, Windows & M365 in Pencoed, Wales, United Kingdom.
Are you ready to take on the IT Helpdesk Engineer – 2nd/3rd Line, Windows & M365 role at Flotek Group?
We would love to welcome a new IT Helpdesk Engineer – 2nd/3rd Line, Windows & M365 to our team in Pencoed, Wales, United Kingdom.
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