Senior Service Desk Analyst
Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-10-16
Houston, Harris County, Texas, 77246, USA
Listing for:
ClearpointCo.
Full Time, Remote/Work from Home
position Listed on 2026-10-16
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Title:
Senior Service Desk Analyst
Location:
Houston, Texas
Type:
Contract (6 Months)
Hourly Rate: $50.00 - $55.00 / Per Hour
Our client is seeking a Contract to Hire
Senior Service Desk Analyst to serve as a technical lead and mentor to other Service Desk team members while acting as a key point of contact for supporting and maintaining the organization's desktop computing and mobility environments.
The location is in the West Houston area and a 4 day on-site; 1 day remote work schedule.
Can work 7:00am-4pm or 8:00am-5pm.
Key responsibilities include:- Installing, troubleshooting, repairing, and upgrading PC hardware, software, desktop systems, and mobility devices
- Supporting Windows desktop environments, Microsoft Office applications, Active Directory, imaging, software deployment, and MDM solutions
- Diagnosing and resolving hardware, software, network, and end-user issues
- Participating in IT projects, process improvements, system upgrades, and capacity planning initiatives
- Maintaining compliance with access management and change management procedures
- Building strong relationships with business users, vendors, and other IT teams
- Mentoring Service Desk staff and contributing to documentation, knowledge base articles, and operational best practices
- 10+ years of desktop/end-user support experience in both onsite and remote environments
- Strong experience with Windows operating systems, Active Directory, PC imaging, software deployment, and mobility management
- Understanding of networking concepts including TCP/IP, DNS, DHCP, routing, switching, and firewalls
- Experience working in fast-paced environments with strong troubleshooting, communication, and customer service skills
- IT certifications such as A+, MCP, or ITIL are a plus
This is an excellent opportunity for a senior desktop support professional looking to continue expanding their technical responsibilities while working for a stable and growing Oil & Gas organization.
Position Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×