Desktop Administrator

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Full Time Technical Albert Lea, MN, US

Salary Range: $55,000.00 To $65,000.00 Annually

Desktop Administrator

GREAT food starts with GREAT people

Why Join Mrs. Gerry's Kitchen?

ry's Kitchen, we create delicious, high-quality prepared foods so people have more time to enjoy life.

We believe in doing meaningful work, continuously improving, and investing in our people. If you're looking for an opportunity to be part of a team, make an impact, and grow with a company that values its employees, we'd love to meet you.

Department: Information Technology
Reports To: Senior Director of IT
Status: Exempt
Salary Range:$55,000-$65,000

Location:
Albert Lea, MN (on-site)
NOT AVAILABLE AS A REMOTE POSITION
Schedule: Monday - Friday
Hours: 7:30 AM-4:00 PM (end time may vary based on business needs and special projects)

Travel: 10-15%

Why You'll Love Working Here

Competitive Pay
Be rewarded for your teamwork and results.

• Free Employer Health Clinic
• Health Savings Account (HSA)
• Short- and Long-Term Disability Insurance
• Critical Illness, Accident & Hospital Insurance
• Voluntary Life Insurance (employee, spouse and child(ren)
• Company-paid $25,000 Basic Life Insurance for eligible full-time employees

Time Off

• Paid vacation
• Holidays

Retirement

• 401(k) with company match
• Discretionary profit sharing
• Training and mentorship

About the Role

The Desktop Administrator supports the technology experience for employees across Mrs. Gerry's Kitchen, including Microsoft 365 services, user accounts, endpoint devices, collaboration tools, and day-to-day technical support. This role helps maintain reliable, secure, and well-documented systems while supporting business operations in an on-site manufacturing environment. The ideal candidate is hands-on, service-minded, organized, and comfortable working across end-user support, Microsoft cloud services, devices, and basic infrastructure troubleshooting.

What You'll Do

• Administer Microsoft 365 services, including user accounts, licensing, Teams, Exchange Online, SharePoint Online, and related configurations.
• Support identity and access management through Microsoft Entra  Active Directory User management
• Support cloud-based business systems, including Microsoft 365, phone systems, collaboration platforms and vendor managed services.
• Manage Microsoft 365 licensing, user provisioning, and service configurations.
• Assist with governance and compliance standards with Microsoft 365 per IT leadership.
• Deploy, configure and maintain endpoint devices and peripherals.
• Provide end-user support in person and via remote service tools.
• Provide training to users on systems and applications.
• Create and maintain accurate documentation.
• Review basic security alerts, sign-in activity, and audit logs; elevate suspicious activity according to IT procedures.
• Escalate complex technical issues to senior IT team members, vendors or leadership as appropriate.
• Assist with IT based initiatives such as application rollouts, device refreshes, process improvements and system upgrades.
• Participate in rotating after-hours support schedule for urgent business-impacting issues.

What You'll Bring to the Table

Qualifications:

• 2+ years of relevant IT support, systems administration, endpoint administration or Microsoft 365 administration experience.
• Experience supporting Windows desktops, laptops, printers, peripherals, mobile devices and common business applications.
• Working knowledge of Microsoft 365 Applications including Outlook, Teams, One Drive, SharePoint and user administration.
• Experience with Active Directory and Microsoft Entra  and group management.
• Strong troubleshooting,…