Vice President of Product, AI & Product Office - Optum Health

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

Join us to start Caring. Connecting. Growing together.

The Vice President of Product, AI & Product Office owns the office’s hardest and most ambiguous product bets, helping the Chief AI & Product Officer (CAIPO) drive Optum Health’s enterprise AI-enabled product strategy, Agenix solutions portfolio and product capability agenda. Serving as strategist, builder and owner of the outcome, this role defines the problem with the people who do the work, decides what gets built and why and takes each product from first prototype through deployment and measurement.

This individual is accountable for measurable enterprise value: whether what shipped changed care for patients and care teams, whether it did so appropriately and whether it earns the return required to scale. The VP of Product keeps the work focused on the smallest version that can prove or disprove a bet, and brings clinical, operational, technology and governance partners into one team rather than a chain of handoffs.

This is a job for a builder. The team is just starting, and you will help build it and shape how it innovates, at the highest level. The office is small today, and that is by design: its leverage is the enterprise AI investment it drives across Optum Health. You will write, prototype and analyze with AI tools every day, and you will be where care is delivered, not only in meetings about it.

The AI & Product Office is building a small, cross-functional product team: product management, engineering, product design, service design, deployment and clinical, working alongside care team members from each local market team. The team embeds with a local Optum Health market team to find problems with the people who do the work, then design, build, deploy and measure the products that fix them.

What the team learns in the first market is written down as the method for the next one.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Embed with local market teams in primary care, specialty, home and community and virtual settings to understand how care is delivered, and turn what you observe into written problem statements ranked by the people who do the work
• Define, before build begins, the smallest version of a product that can prove or disprove the bet, the outcome measure that will decide it and the business case it must meet to scale
• Partner with care team members as design partners from the first conversation, not as reviewers at the end
• Determine which problems belong to a single market and which belong to the enterprise, and shape each product accordingly

• Own the roadmap and backlog for your products, making tradeoffs across scope, speed, risk, and cost and write each decision down with its reasoning and what would change it
• Run the work as one team rather than a chain of handoffs, with cycle time measured in weeks
• Work with the team's engineers and with Optum Health engineering teams: set direction, write the specifications and evaluations the…