Lead Technology Leadership Professional

We are looking for a Lead Technology Leadership Professional to help build the transformation of our Site Reliability Engineering organization through AI-powered operations and automation. You will partner with technology leaders, engineering teams, and partners to improve our AIOps strategy, improve operational efficiency, and expand automation capabilities across the enterprise. This is an opportunity for a hands-on leader who excels at solving complex challenges, leading strategic projects, and driving measurable growth.

The Lead Technology Leadership Professional works with design engineering and test team to lead products from design completion to volume production release. Perform different engineering tests to verify and validate product designs. Support product evaluation and qualification on leading-edge technology components. Ensure that production schedules are followed and product(s) meet specifications and quality requirements. Interact with product engineering, quality, manufacturing and marketing teams to analyze and provide technical support to help resolve customers' product related problems.

Advise executives to develop functional strategies (often segment specific) on matters of significance. Exercise independent on complex issues regarding job tasks and related tasks, and works, Uses requiring analysis of variable factors and determining the best course of action.

In this role, you will have the opportunity to be a part of an amazing team that will help transform and rethink how we work within our Site Reliability Engineering organization. You will directly engage with key leaders throughout Humana leadership and be a part of our journey as we evolve our AIOps strategy. You will be responsible for leveraging SRE best practices and reducing toil throughout our organization utilizing leading edge automation technologies.

In this position you will lead small teams to advance our automation footprint within our Site Reliability Engineering org while also executing on strategic milestones for our AIOps program. This key role will require someone who is a self-driven, selfless leader who is passionate about learning.

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
• 5+ years of project, technical, or team leadership experience within application, SRE, Dev Ops, or automation environments.
• Experience leading technology initiatives from planning through execution and delivery.
• Hands-on experience with application, automation, or AIOps technologies.
• Experience with software testing practices, including unit testing and mocking frameworks.
• Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills with the ability to make decisions in complex or ambiguous situations.
• Experience creating and presenting metrics, dashboards, trend analysis, and executive-level updates.
• Excellent communication and stakeholder management skills, including the ability to influence senior leaders.
• Proven ability to collaborate across engineering, operations, and business teams to drive strategic outcomes.
• Passion for innovation, automation, continuous improvement, and enhancing customer experiences.
• Experience leading cross-functional projects or programs with measurable business results.

• Advanced degree (MBA, Master's, or equivalent).
• Experience leading large-scale, highly visible technology transformation or automation programs.
• Understanding of operations, engineering, process improvement, and organizational change management.
• Six Sigma and/or ITIL certification.

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

As part of our hiring process for this opportunity, we will be using an…