Sr. Director Network Administration; Remote

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

Sutherland is looking for a Sr. Director Network Administration (Remote - US Base). This role is responsible for overseeing and managing the Americas region's network strategy, design, operation, and improvement of corporate and cloud networks for all of Sutherlands Business Units. This individual will manage a team of network engineers in our Americas region and be accountable for the design, management, upgrade, implementation strategy and stability of our wireless/wired networks, firewalls, switches, and cloud environment.

Accountability extends to maintaining our network security which includes the definition, reporting, and documentation of our network architecture and compliance with peer standards in our other regions.

This individual will partner with our Global Network Teams, Server teams and other IT organizations as required to perform associated duties. This position will also work with our vendors and Business team members to design and deliver network services to support and enable Sutherland Business units and its clients. This includes proactive scanning, preventative maintenance, troubleshooting, managing hardware/software upgrades, Information Security Management as it relates to network infrastructure and actioning urgent response requirements as needed.

Responsibilities:

Senior Director of Network Services summary of job function:

• Network Security, LAN, WAN, and Wireless architecture design and implementation for all Sutherland Network Operations  support for APAC region.
• Provide management and technical direction for team of network engineers.
• Ensure the network meets availability, reliability, security, and performance requirements.
• Research and define network hardware and software standards with peers for Sutherland Network.
• Develop/Update network related policies, procedures and processes.
• Standardize network configuration across all Americas regions.

Management and Development of Network Operation Strategy

• Develop and Manage network designs and build from multiple infrastructure projects to ensure appropriate delivery, reliability, redundancy, safety, security, scalability, and sustainability with contingency planning for growth design strategies for Sutherland.
• Develop, Design, Manage and build of New/Remodeled Sutherland facilities.
• Manage network engineering team.
• Develop and oversee network technology roadmap for all Americas regions.
• Collaborate with business units on strategic technical solutions.
• Provide Level 3 network support for all Americas Region.
• Maintain security across network infrastructure in conjunction with the Info Security Team and the Network Security…