Remote IT Systems Engineer; Projects & Deployments

The Remote Project Engineer is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving. The ideal candidate typically has 5 years of experience designing, testing, and deploying complete technology solutions.

• Champion the successful implementation of key projects, meeting client requirements and timelines.
• Drive the optimization of IT system performance and reliability by proactively addressing challenges.
• Enhance team collaboration and communication, contributing to the success of every project.

• Proven project execution expertise with a track record of successful implementations.
• Strong technical proficiency in infrastructure components and systems.
• Strong technical proficiency in configuring and deploying various infrastructure changes, including firewalls, servers, networking, and wireless.
• Excellent problem-solving skills and a proactive approach to system optimization.
• Outstanding communication and collaboration abilities for effective stakeholder engagement.
• Client-focused mindset with a commitment to ensuring client satisfaction.
• Flexibility, adaptability, and a customer-centric approach to project execution.

• Experience working with remote teams is required.
• Hands‑on or remote deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.
• Ability to work in a fast‑paced, and at times high‑pressure consulting environment.
• Experience using Professional Services Automation (PSA) tools or ticketing platforms such as Connect Wise is a plus but not required for this position.
• Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus but not required for this position.
• Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or Lab Tech/Connect Wise Automate is a plus but not required for this position.

• Windows Server Environment Setup:
  • Active Directory and Active Directory Services.
  • DNS and DHCP.
  • Hypervisor Setup and Configuration with Hyper‑V.
• Cloud Platform Deployments:
  • Standard O365 Apps such as SharePoint, One Drive, and Microsoft Teams.
  • Cloud Identify Management such as Azure AD and EntraID.
  • MDM platforms including Intune and MaaS
    360.
• Email Migration and Support:
  • Experience migration from on‑premises Exchange to O365.
  • Migration tools and scripts such as those from Bit Titan.
• Data Storage Device Setup and Deployment:
  • NAS solutions from QNAP and Synology and Dell.

• Hypervisor Setup and Configuration:
  • VMWare ESXi.
  • Nutanix Acropolis.
• Cloud Platform Deployments:
  • AWS.
  • Microsoft Purview.
  • Power Automate.
  • Egnyte.
  • Cloudflare.
  • Quick Books Online.
  • Apple MDM.
  • Citrix Share File.
• Endpoint / Apple Ecosystem Support:
  • macOS / iOS (device deployment, configuration, and support).
• Equipment Setup and Deployment:
  • Network Switches from Cisco and Dell Enterprise.
  • Firewalls from Sonic Wall and Fortinet.
  • Wireless Access Points (WAPs) from Cisco Meraki and Ubiquiti.

• A home office set up that meets the following:
  • Computer: A working computer with a minimum of 8GB RAM and one of the following:
    • Windows 11 with an Intel i5 or i7 (8th generation or newer), or
    • AMD Ryzen 5 or 7 (2000 series or newer), or
    • macOS 12 or newer.
  • Internet:
    Stable internet connection with at least 25 Mbps download and upload speeds.
  • Audio Equipment: A quality headset with a noise‑cancellation…