Director, Merchandising & Store Technology; Remote

Director, Merchandising & Store Technology (Remote)

#1838

About Designer Brands

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others.

With expertise in design, production, and sourcing, we create on-trend footwear and accessories, delivered through a robust omni-channel infrastructure and national wholesale distribution. At Designer Brands, we are committed to fostering a culture of collaboration, innovation, and inclusivity, where each employee’s unique perspective contributes to our success. Anchored by our core values of “We Love What We Do,” “We Own What We Do,” “We Do What’s Right,” and “We Belong,” we continuously drive forward together, building a future where everyone can put their best foot forward.

Director, Merchandising & Store Technology

The Opportunity

At Designer Brands, technology plays a critical role in how we connect products, stores, and customers across our retail banners in the U.S. and Canada. As Director, Merchandising & Store Technology, you'll lead the strategy, delivery, and ongoing performance of the technology solutions that support merchandising, planning, allocation, inventory management, and store operations.

Partnering closely with business and technology leaders, you'll shape technology roadmaps, drive innovation, and ensure teams have the systems and data needed to achieve business objectives. This is an opportunity to lead high-performing teams and influence the technology solutions that support hundreds of stores and the customers they serve every day.

Reports to: Sr. Director, Retail Systems
Direct Reports:5

Location: Remote

What You'll Be Doing

• Direct the development and execution of the technology strategy for retail merchandising systems, including assortment planning, merchandising, planning, and allocation.
• Lead the strategy for store technology platforms, including point-of-sale, inventory management, and store hardware solutions.
• Partner with business and technology leaders to align technology roadmaps with organizational priorities and business objectives.
• Ensure technology projects, system enhancements, and business initiatives deliver measurable business value.

Solution Delivery & Operations

• Own the roadmap and lifecycle management for point-of-sale platforms, in-store inventory management systems, and store hardware.
• Oversee the roadmap and delivery of merchandising, planning, and allocation systems, ensuring teams have access to reliable, accurate, and actionable data.
• Ensure the reliability, security, and PCI compliance of store-facing technology solutions across the retail fleet.
• Partner with Store Operations and Loss Prevention to manage the store hardware lifecycle, including refresh planning, vendor management, and field support.
• Lead and develop teams delivering technology solutions that support Merchandising, Planning, Allocation, and Store Operations.
• Champion innovation in merchandising and store technology by understanding business needs, monitoring industry trends, and partnering with vendors and peers.
• Build strong partnerships with senior leaders to identify opportunities and deliver technology solutions that support business goals.
• Develop team capabilities to meet evolving business needs and emerging technologies.

Governance, Security & Compliance

• Oversee the development and implementation of technology standards, policies, and procedures, including architecture, security,…