ICT Business Support and Digital Adoption Officer

Salary £32,319 to £36,900 per annum

Basis Full time

Job profile for ICT Business Support and Digital Adoption Officer

Braintree 27/10/2026 ICT Business Support and Digital Adoption Officer

The job requirements are detailed below. Further information can be found in the link in the Job Details section below.

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Salary £32,319 to £36,900 per annum Contractual hours 37 Basis Full time Job category/type Permanent - Full Time Date posted 13/10/2026 Job reference BREQ
0483

We have an exciting opportunity for an ICT Business Support and Digital Adoption Officer to join our ICT Team.

One part of the role is to provide business and administrative support across the ICT Service, supporting business planning activities, maintaining procedures and documentation, liaising with suppliers and helping ensure the effective and resilient delivery of ICT functions.

The other part of the role is to support digital adoption across the Council, helping services make effective use of Microsoft 365 and other digital technologies to improve ways of working and support the Council's digital transformation objectives.

To be successful in this role, you'll need excellent business support and organisational skills, strong communication and interpersonal skills and a good understanding of digital technologies and their application within the workplace.

Experience of working within an ICT environment and supporting business support, service improvement, digital adoption or Microsoft 365 initiatives would be advantageous.

For more information, please see the Job Profile .

Why choose Braintree District Council?

Braintree is an ambitious and dynamic Council and is becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the District located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community.

Braintree District Council is a great place to work. We pride ourselves on our creative and innovative approach, which is led by our employees, and are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Our people see the difference they make and how the work they do actively contributes to and encourages positive change in the local community.

We also offer some great benefits, including:

• Flexible working
• Hybrid working arrangements are available in this role (home/office based with a minimum of 2-3 office days per week, plus in person meetings as per the role requirements) subject to business need
• Local government pension scheme
• Learning and development for all employees
• Employee discounts at local businesses
• Employee recognition schemes
• Extensive health and wellbeing programmes, including discounted gym membership

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Closing date for receipt of completed applications Midnight on Tuesday 27th October 2026.

Interviews will take place in week commencing 9th November 2026.