Incident Response Analyst : Remote Triage & Customer Support
Denver, Lincoln County, North Carolina, 28037, USA
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support, Technical Support, IT Support
Flexential is seeking an Incident Response Analyst I to perform initial analysis and classification of customer cases, following troubleshooting docs to quickly assess situations and escalate as needed. You will engage customers across phone, chat, and email, providing proactive incident resolution and clear status updates.
Collaborate with Level 2 support, apply ITIL practices, and operate in a fast-paced environment prioritizing workloads.
Join us at Flexential as our next Incident Response Analyst I:
Remote Triage & Customer Support in Denver, NC, United States.
We invite applications for the Incident Response Analyst I:
Remote Triage & Customer Support position located in Denver, NC, United States.
The following opening is for a Incident Response Analyst I:
Remote Triage & Customer Support with Flexential.
Our group is growing, and we are hiring a Incident Response Analyst I:
Remote Triage & Customer Support in Denver, NC, United States.
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