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IT Service Analyst - Remote & Onsite Tech Support

Remote / Online - Candidates ideally in
Morrisville, Wake County, North Carolina, 27560, USA
Listing for: Milner, Inc.
Remote/Work from Home position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 52000 - 74000 USD Yearly USD 52000.00 74000.00 YEAR
Job Description & How to Apply Below

Milner, Inc. is seeking a Technology Service Analyst to provide front-line IT support for end users in Raleigh, NC. You will resolve software, hardware and network issues, log tickets, and work with remote tooling and on-site visits as needed.

Key responsibilities include troubleshooting via phone, remote access and on-site visits, maintaining documentation, creating knowledge base articles, and escalating to the Manager when required. Strong communication and customer service are essential.

For the IT Service Analyst
- Remote & Onsite Tech Support position at Milner, Inc., we are reviewing applications now.

Step into the IT Service Analyst
- Remote & Onsite Tech Support role at Milner, Inc. in Morrisville, NC, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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