Applications Analyst II, Sr.; Remote Eligible

SPP is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by:
Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

PLEASE NOTE:
This position may not be performed remotely from California or New York City, NY, nor can SPP sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.

The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

Sr. Applications Analyst Salary range: $87,950 – $112,190

Applications Analyst II Salary range: $77,900 – $99,325

Applications Analyst I Salary range: $64,060 – $78,465

The Applications Analyst job family supports andmaintainsthe applications and databases that enable critical daily operations for Southwest Power Pool. These systems have major reliability, economic, and safety impacts, makingaccurateand dependable application performance essential.

All levelsare responsible for troubleshooting software issues, supporting end users, resolving application and usability problems, and ensuring the effective operation of assigned systems. Analysts collaborate with IT teams, SPP departments, and external vendors to ensure business needs are met.

Higher‑level analysts (Senior and II) operate with minimal supervision,demonstratedeeper subject‑matter expertise, and provide mentoring and guidance. Analyst I works with supervision while developing core competencies.

• Installing, configuring,maintaining, and supporting assigned application systems.
• Monitoring, investigating, and resolving system issues or abnormalities.
• Addressing customer‑reported issuesin a timely manner.
• Participating in a 24/7/365 on‑call rotation.
• Multi‑tasking and supporting complex, integrated systems.
• Maintaining an understanding of business and technical system requirements.
• Participating in SDLC and project lifecycle phases (requirements, design, testing, environment support, release deployment, cross‑team coordination).
• Creating andmaintainingtechnical documentation.
• Recommending and implementing system, process, and documentation improvements.
• Continuing to develop technical skills within assigned focus areas.
• Performing assigned tasks and special projects.
• Providing training to others in areas of expertise.
• Complying with corporate and departmental policies including SOC1 and FERC CIP controls.

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