Remote IT Service Desk Specialist
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support, Technical Support, IT Support
Cayuse Civil Services, LLC is seeking a Service Desk Agent for a fully remote role. You will deliver frontline IT support to clients, troubleshoot technical issues, and document problems in Service Now while maintaining service levels.
You will work with Windows and MacOS environments, assist users via phone and email, and collaborate with the IT team to resolve incidents quickly. Strong communication and customer service skills are essential.
As a Remote IT Service Desk Specialist, you will play an important part at Cayuse Holdings in Jackson, MS, United States.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote IT Service Desk Specialist role in the description above.
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