Level 2 IT Support Specialist - Desk-side & Remote
Ames, Story County, Iowa, 50011, USA
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support, IT Support
Pomeroy is seeking a customer-focused IT professional to join our high-performing IT support team in Ames, IA. This role combines hands-on deskside assistance with remote support, delivering timely solutions to end users and maintaining system integrity in a fast-paced, global environment.
Your day-to-day includes providing Level 2 support via ticketing, ensuring incidents and service requests are resolved within SLA targets, and guiding users on IT best practices while protecting security
Join us at Pomeroy as our next Level 2 IT Support Specialist
- Desk-side & Remote Help in Ames, IA, United States.
The Level 2 IT Support Specialist
- Desk-side & Remote Help role at Pomeroy is now open for applications in Ames, IA, United States.
We are currently recruiting a Level 2 IT Support Specialist
- Desk-side & Remote Help for our team in Ames, IA, United States.
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