Infrastructure Engineer

Education has power - a power that changes lives forever. It creates opportunities that lift up individuals, their families, and sparks societal change that echoes through generations to come. From our grassroots we have fought the good fight for inclusivity in education, and we remain devoted to helping anyone who struggles to access that power. This is what matters to us and we must do better -- we've never been more sure of our purpose.

ACT team members are part of an organization dedicated to a mission that has never been more important:
Helping people achieve education and workplace success. Advancing that mission within our organization, by helping our team members achieve education and workplace success of their own, is core to our values. ACT values a diverse workplace and is committed to fostering an inclusive environment in which every team member has an equal opportunity to grow.

We want our team members to have the well-being and confidence they need to do their best work, in an environment where both they and ACT thrive. To support this, our total rewards include company paid life insurance, medical, dental, vision, flexible health and dependent spending accounts, 401(k) retirement savings with company match, paid holidays, paid time off, and so much more.

You can find a comprehensive list of our benefits here.

We are seeking an Infrastructure Engineer I to help us fulfill that mission.

The Infrastructure Engineer I is an entry-level role designed as a learning and growth opportunity for individuals developing foundational skills in infrastructure engineering and cloud technologies. Working under the guidance of senior Infrastructure and Dev Ops engineers, this role helps build, automate, and support cloud-native infrastructure across ACT's AWS environment. This role develops practical experience with Terraform, automated deployment pipelines, and AI-assisted tools to provision, patch, monitor, and troubleshoot infrastructure.

The finalist will be hired at the salary and level commensurate with their qualifications.
For this position, we anticipate offering an annual salary in the range of $70,000 to $85,000. ACT manages salaries within the range based on relevant factors including, skills, experience, and internal equity. This position is not incentive eligible.

This is a remote position, based in the United States. Individuals located in the Iowa City area may choose to work on-site or in a hybrid arrangement.

Applicants must be authorized to work in the U.S. without the need for visa sponsorship.

• Monitor backup jobs across ACT's AWS environment using cloud-native and enterprise backup platforms (e.g., Comm Vault, AWS Backup), applying AI-assisted tools to help investigate and resolve failures.
• Maintain backup schedules, retention policies, and restore procedures; support recovery requests and audits.
• Assist with deploying, configuring, and maintaining monitoring and observability tooling; partner with the monitoring tool administration team on agent health and coverage.
• Triage and respond to monitoring alerts routed through ITSM tools, using AI-assisted diagnostics, resolve routine incidents and elevate more complex incidents appropriately.
• Support AWS-native infrastructure management, monitoring, backup, recovery, and automation activities; maintain awareness of Azure concepts where limited hybrid-cloud support is needed.

• Assist with building and provisioning cloud infrastructure with Terraform, Ansible, and automated CI/CD pipelines, replacing manual, ticket-driven build processes.
• Support and help investigate…