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Senior SaaS Technical Support Specialist - Remote

Remote / Online - Candidates ideally in
Portland, Multnomah County, Oregon, 97204, USA
Listing for: Motorola Solutions
Remote/Work from Home position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, SaaS Sales, Technical Support
Salary/Wage Range or Industry Benchmark: 75000 - 85000 USD Yearly USD 75000.00 85000.00 YEAR
Job Description & How to Apply Below

Motorola Solutions is seeking a remote Technical Support professional to deliver outstanding customer care for Rapid Deploy SaaS solutions. You will handle Zendesk inquiries, monitor SLAs, and collaborate with cross-functional teams to diagnose and resolve complex issues.

Qualified candidates will have 4+ years in enterprise software support, strong analytical and communication skills, and experience with observability tools. This is a fully remote US position with on-call duties as needed.

The Senior SaaS Technical Support Specialist
- Remote position in the IT & Technology field is open for applications.

Learn more about the Senior SaaS Technical Support Specialist
- Remote role in the description above.

We appreciate your interest in this position.

Join Motorola Solutions and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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