ISolved HCM Implementation Specialist

Salary: $85,000-$90,000 | Fully Remote, USA or New York

Help businesses get more from their HCM technology

iSolved HCM Implementation Specialist

Are you an experienced HCM or Payroll Implementation Specialist looking to join a growing business where you can take ownership of client implementations and make a real impact?

We're partnering with an expanding HR technology and payroll solutions provider that is investing in its implementation and sales teams. With a close-knit team, ambitious growth plans and an established customer base, this is an opportunity to join a business where your expertise will be valued and your contribution will help shape its continued success.

The business supports small and mid-sized organisations with solutions spanning HR, payroll, benefits, time and attendance, and workforce management, using iSolved as its core HCM platform.

This role would suit someone who understands the practical challenges of implementing HCM and Payroll technology, enjoys working directly with customers and can confidently guide clients through the implementation journey, from initial requirements gathering through to go-live.

As an iSolved HCM Implementation Specialist, you'll play a key role in delivering successful implementations for new customers, helping businesses configure and adopt their HCM and Payroll solutions effectively.

You’ll work closely with customers and internal sales and service teams to understand business requirements, coordinate implementation activities and ensure clients are set up for long-term success.

Joining a growing organisation means you'll have the opportunity to contribute beyond individual projects, helping improve processes, support business growth and strengthen the overall customer experience.

• Lead client implementations: Manage the implementation process for new HCM and Payroll customers, from discovery and requirements gathering through configuration, testing and go-live.
• Understand customer requirements: Work with stakeholders to understand existing HR, payroll and workforce processes and translate these into appropriate system solutions.
• Configure iSolved: Support platform setup and configuration in line with customer requirements, ensuring the solution is implemented accurately and effectively.
• Support payroll and data migration: Coordinate relevant data gathering, validation, migration and testing activities to support accurate system setup.
• Manage testing and go-live: Coordinate system testing, identify issues and work with customers to resolve them ahead of implementation deadlines.
• Deliver customer training: Guide customers through the platform, helping them understand functionality and confidently use their new systems.
• Manage project delivery: Keep implementations on track, communicate progress, manage expectations and identify risks before they affect delivery.
• Collaborate across teams: Partner with sales and internal colleagues to ensure a smooth transition from the sales process into implementation and ongoing customer support.
• Drive continuous improvement: Identify opportunities to improve implementation processes, customer experience and delivery efficiency as the business grows.

• $85,000-$90,000 base salary
  , depending on experience.
• Fully remote working across the USA, with the option to work from the New York office.
• Join a growing business investing in its sales and implementation capabilities.
• A varied client portfolio
  , working with small and mid‑sized organisations across HCM, Payroll and workforce management.
• Real ownership: Take responsibility for your implementations and build trusted relationships with customers.
• Opportunity to make an impact: Join a close‑knit team where your expertise and ideas…