Manager, Training Delivery; Remote

USA - Remote

Full time

R30325

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily.

Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. Crowd Strikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation.

We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?

The future of cybersecurity starts with you.

Crowd Strike is looking for highly motivated, self-driven training managers dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. In this role, you will lead experienced instructors' delivery of training across all Crowd Strike technologies. You'll work with one of the premier endpoint security technologies and incident response teams in the world, carrying the lessons of the field to a classroom environment.

• Leadership & Mentorship: Do you have a proven track record of leading, motivating, and providing constructive guidance to technical instructors?

• Security Background: Do you possess a strong background in endpoint security, incident response, information security, or SIEM?

• Product Expertise: Are you a subject matter expert in one or more SIEM, SOAR, or cloud security solutions (such as Splunk, Exabeam, Google, Microsoft, Trellix, Elastic Stack, ZScaler, Palo Alto Networks, or Wiz)?

• Innovation in Training: Are you eager to pioneer new, creative methods for delivering technical training and enabling customers on emerging technologies?

• Communication & Storytelling: Can you distill complex technical topics into compelling, narrative-driven lessons that resonate with audiences?

• Implementation & Delivery: Lead the implementation and delivery of Crowd Strike Training offerings, including sales enablement, reporting, and metrics.

• People Management: Actively manage several instructors, including performance management, career development, coaching and day-to-day leadership.

• Day-to-Day Operations: Collaborate with cross-functional and internal teams during daily operations to streamline scheduling, enhance customer enablement, and maximize revenue growth.

• Subject Matter Expertise: Act as a subject matter expert on training, collaborating on the design and revision of current and new courses.

• Stakeholder Communication: Communicate effectively across all levels (executive leadership and technical support teams) within Crowd Strike.

• Reporting & Metrics: Create and maintain operations, management, and ad hoc reports to monitor the performance of the training delivery group.

• Sales
  
  Collaboration:
  
  Work with sales teams to scope new customer engagements, present to customers, and recommend training content.

• Leadership
  
  Experience:
  
  Minimum of 3 years of experience…