IT Applications Specialist

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an ever changing world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come.

And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit  I Linked In I Glassdoor I Facebook I You Tube Job  Description ABOUT

THE ROLE The IT Global Delivery Applications Specialist is responsible for supporting and enhancing our R&D product and specification applications, including Amcor’s custom application (SMS), delivering high-quality, timely and cost-effective solutions. This role works with global business partners to understand requirements, configure systems, develop test plans and execute testing.

This positions offers flexible working arrangements, including remote work options.

WHAT YOU GET TO DOPartner with various IT stakeholders and business functions to expand business knowledge and increase functional expertise

Translate business requirements into IT solution designs for small to medium complexity enhancements and projects

Partner with peers and technical team to establish to-be solution alternatives with recommendation and participate on the best approach to pilot and deploy solutions

Write functional requirements, complete configuration or coordinate development, develop test plans and scripts, conduct component and integration testing, and coordinate user acceptance testing

Participate with data conversion, data validation efforts, cut over activities, and post go live support for system implementations

Work with development resources to confirm the requirement is being met while evaluating the effectiveness of the solution and makes necessary adjustments before full deployment

Manage the delivery of small to medium enhancements or projects effectively applying the Amcor Project Management Methodology with accountability for milestones while engaging and leading appropriate Project Team Members (IT and Business)
Ensure architected solutions meets scalability, availability & meets service level agreements in production

Create and maintain documentation of the existing and future functions included into the R&D Technical Specification solutions

Adhere to Amcor change control and SDLC processes

Troubleshoot and resolve incidents (Level 1-2) and requests per service level agreements utilizing the Service Now ticket platform adhering to SLAsDocument and follow Knowledge Base Articles (KBAs) and publish accordingly

Provide key-user or end-user training and guidance through the implementation of R&D application changes

Role may include 5%-10% travel

Supports R&D application templates across Amcor global locations
60+ plants worldwide across three global regions

Supports global customers for application design, development, and suppopportWHAT WE WANT FROM YOU Bachelor’s degree preferred in computer science, management information systems,…