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Remote Tier 1 Tech Support Specialist

Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listing for: Aureon
Remote/Work from Home position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 30000 USD Yearly USD 21000.00 30000.00 YEAR
Job Description & How to Apply Below

Aureon is seeking a remote Technical Support Representative to join our contact center. You will handle inbound telephone support, email and chat interactions, and document every customer interaction in our ticketing system.

The role emphasizes problem solving, knowledge of hardware and software, and the ability to advocate for the customer. We offer 100% remote work, shift differential evenings/weekends, plus comprehensive training and a full benefits package.

The following opportunity is for a Remote Tier 1 Tech Support Specialist with Aureon.

The Remote Tier 1 Tech Support Specialist position in the Sales, IT & Technology field is open for applications.

We have an opening for a Remote Tier 1 Tech Support Specialist in Des Moines, IA, United States within Sales, IT & Technology.

This role, Remote Tier 1 Tech Support Specialist at Aureon, could be your next opportunity.

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