Senior IT Help Desk Specialist: Remote Advanced
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Weltman, Weinberg & Reis in Cincinnati, OH is seeking a Senior Help Desk Support Specialist to act as the primary escalation point for complex issues and bridge Level 1 triage with Desktop Support. The role emphasizes remote resolution and advanced diagnostics to minimize on-site visits.
You will troubleshoot Windows 11, Office 365, Active Directory, VPN, and MECM, mentor junior staff, and document recurring problems while maintaining strong customer service and communication with users and IT
We have an opening for a Senior IT Help Desk Specialist:
Remote Advanced Support in Cincinnati, OH, United States within Management & Operations, IT & Technology.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior IT Help Desk Specialist:
Remote Advanced Support role in the description above.
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