Remote Technical Support Manager - Enterprise CSAT Leader
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-10-17
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IT/Tech
IT Support, Technical Support, Systems Administrator
Cribl, a remote-first B2B SaaS data observability company, seeks a Technical Support Manager to lead a highly technical team and own customer success initiatives. You will mentor engineers, guide customers to effective solutions, and drive metrics like SLA and CSAT.
The role requires deep technical knowledge, strong communication, and willingness to handle on-call duties. Competitive base salary and comprehensive benefits are provided.
The following opening is for a Remote Technical Support Manager - Enterprise CSAT Leader with Cribl.
All applications are reviewed carefully by our team.
The position is based in Lansing, MI, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 116..
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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