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IT Service Desk Tier I: Remote Support & End-User Tech

Remote / Online - Candidates ideally in
Hillsdale, Hillsdale County, Michigan, 49242, USA
Listing for: Hillsdale College
Remote/Work from Home position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: Hillsdale

Hillsdale College ITS Service Desk is seeking a Tier I Technical Support Specialist. Based on the Hillsdale, MI campus, this role provides remote support for the Washington, DC campus and assists users at other College locations.

The position emphasizes customer service, clear communication, and adherence to standardized IT processes. Ideal candidates have two or more years of service desk experience in higher education or enterprise environments, with strong technical support and the ability to

Consider building your career as a IT Service Desk Tier I:
Remote Support & End-User Tech at Hillsdale College.

The position is based in Hillsdale, MI, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 60.000 - 75.000.

We aim to respond to suitable candidates as soon as possible.

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