Remote SaaS Operations & Incident Support Specialist
Virginia, St. Louis County, Minnesota, 55792, USA
Listed on 2026-10-17
-
IT/Tech
HelpDesk/Support, Business Continuity, IT Support, Technical Support
Strategic Resilience Group seeks an Operations Support Specialist for Torren and VIZAQ tools in a remote capacity. You will serve as the main contact for client-reported issues, triage problems, and coordinate with developers to identify root causes and reproduction steps.
You will document incidents, produce user guides, and help improve usability based on client feedback while maintaining strong client communication and timelines. SaaS support experience is highly valued.
For the Remote SaaS Operations & Incident Support Specialist position at Strategic Resilience Group, we are reviewing applications now.
We have an opening for a Remote SaaS Operations & Incident Support Specialist in Virginia, MN, United States within Management & Operations, Sales.
This role, Remote SaaS Operations & Incident Support Specialist at Strategic Resilience Group, could be your next career step.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).