Specialist, Technology Integrations

Job Description Summary
* CANDIDATES BASED IN JACKSONVILLE, FL STRONGLY PREFERRED
* Technology Integrations Specialist – Infrastructure, Network & Telecom (MPG)
Home Office:
Jacksonville, FL

Schedule:

Monday–Friday, 8:00 AM–5:00 PM (OT available as needed)
Travel:
Required across multiple states, 2–3 trips per month

Pay Range: $26–$30/hr + OT Benefits:
Medical, Dental, Vision, 401(k), PTO, Paid Holidays About the RoleMPG is seeking a hands‑on Technology Integrations Specialist with strong network, telecom, and infrastructure experience. This role supports site deployments, carrier circuit turn‑ups, migrations, troubleshooting, and technical integrations across multiple markets. You’ll work directly with engineers, carriers, vendors, and field teams to ensure seamless connectivity and successful infrastructure implementations.

This position is ideal for an infrastructure professional who thrives in the field, enjoys solving complex technical problems, and can work independently while coordinating with senior engineering resources.

How will you make an impact & Requirements

Key Responsibilities Support network, telecom, and infrastructure implementations across multiple sites

Coordinate and troubleshoot carrier circuits, ISP connectivity, and LAN/WAN issues

Validate IP addressing, VLANs, routing, DNS, DHCP, and firewall connectivity

Support switches, wireless, VoIP, SIP, and related technologies

Troubleshoot issues across network, telecom, carrier, and endpoint layers

Provide hands‑on support for Windows endpoints and Microsoft cloud services

Assist with Microsoft 365, Azure/Entra‑joined devices, authentication, printing, and connectivity

Support site openings, migrations, acquisitions, and relocations

Work directly with vendors, carriers, engineers, and field resources

Maintain technical documentation, diagrams, tickets, and implementation records

Serve as a technical escalation point and assist with root‑cause analysis

Perform endpoint configuration and user access tasks within Microsoft 365 and Azure

Required Qualifications 3+ years hands‑on experience in network, telecom, infrastructure, or field engineering

Strong understanding of TCP/IP, IPv4, VLANs, switching, DNS, DHCP, routing fundamentals

Experience troubleshooting LAN/WAN and internet connectivity

Experience with carrier circuit installations, turn‑ups, or troubleshooting

Working knowledge of switches, firewalls, wireless, and enterprise networking

Experience with Ring Central or Five9 telephony

Strong troubleshooting, documentation, and vendor coordination skills

Ability to work independently and communicate effectively with engineers, carriers, and technical teams

Must have working knowledge of Microsoft Entra, Azure, and Microsoft 365

Preferred Qualifications Networking or collaboration experience

Five9, Ring Central, or similar platforms

Experience with Fortinet, Sonic Wall, Meraki, or comparable technologies

Experience with network monitoring tools (PRTG, Solar Winds)
Multi‑site or healthcare environment experience

Experience supporting site openings, migrations, acquisitions, or relocations

Ideal Candidate ProfileA hands‑on infrastructure professional with strong network and telecom skills who can troubleshoot independently, coordinate with vendors and carriers, and support multi‑site technical deployments.

Not a match:
Candidates focused primarily on ETL, API development, data engineering, EDI, or business systems analysis without strong infrastructure experience.

Benefits Medical, Dental, Vision
401(k)
PTOPaid Holidays OT opportunities

Multi‑state travel exposure

Collaborative engineering environment

Compensation Range:$20.90to $31.35

The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.