Remote Technical Support Technician II
New York, New York City, Richmond County, New York, USA
Listed on 2026-10-18
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IT/Tech
IT Support, Technical Support, Systems Administrator, Network Security
VIVA USA Inc. seeks a Technical Support Technician II to provide day-to-day remote technical support across military, public safety, and critical infrastructure sectors. You will collaborate with engineering and product teams to improve services based on customer feedback.
The role requires strong networking, VoIP, and ITIL knowledge, with the ability to document triage steps and resolutions. Shift patterns include 24/7 operations and weekend coverage as needed.
This is a great opening to take on the Remote Technical Support Technician II role at VIVA USA Inc.
Learn more about the Remote Technical Support Technician II role in the description above.
We appreciate your interest in this position.
Join VIVA USA Inc and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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