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Tier 1 MSP Support Technician — Remote

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: Strategic Technology Solutions, LLC
Remote/Work from Home position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, Network Administrator
Job Description & How to Apply Below
Location: New York

Strategic Technology Solutions, LLC is seeking a Service Desk Specialist to deliver high-quality support across client environments in a managed services setting. The role focuses on client satisfaction, efficient ticket handling, and collaboration with service desks, NOC, and vendors.

The position supports remote operations with standard MSP responsibilities, on-call duties, and ongoing documentation practices to improve service delivery. Requires 4+ years in IT and relevant certifications.

The Tier 1 MSP Support Technician — Remote position in the Management & Operations, IT & Technology field is open for applications.

All applications are reviewed carefully by our team.

The position is based in Torrance, CA, United States.

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 55.000 - 75.000.

This role offers the option to work remotely.

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