Remote IT Systems Engineer II; Projects & Deployments

The Project Engineer II is responsible for planning, implementing, and delivering technology solutions that meet client requirements while ensuring high-quality project execution. This role independently manages standard infrastructure projects, collaborates with internal teams and clients, and produces accurate project documentation to support long-term operational success. The ideal candidate is a proactive problem solver with strong technical expertise, excellent communication skills, and a customer-focused mindset.

• Lead the implementation of client technology projects while meeting project scope, quality standards, and delivery timelines.
• Configure, deploy, and troubleshoot infrastructure technologies including servers, networking, cloud platforms, firewalls, wireless solutions, and endpoint management systems.
• Collaborate with project managers, engineers, and clients throughout project planning, implementation, and handoff.
• Produce accurate implementation notes, as-built documentation, and knowledge base articles.
• Identify process improvements and recommend updates to standard operating procedures (SOPs) and knowledge base documentation.
• Proactively identify technical risks and resolve implementation issues to ensure project success.
• Provide technical guidance during project execution and share knowledge with peers.
• Ensure completed solutions meet client expectations and support long-term operational stability.

• 3–5 years of experience implementing and supporting IT infrastructure projects.
• Experience working with distributed or remote teams.
• Hands-on experience deploying and troubleshooting servers, networking, cloud platforms, endpoints, and infrastructure technologies.
• Ability to work in a fast-paced consulting or project-based environment.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong customer service and stakeholder management skills.

• Windows Server deployment and administration.
• Active Directory and Active Directory Services.
• DNS and DHCP.
• Hyper-V deployment and administration.

• Microsoft 365 administration.
• SharePoint.
• One Drive.
• Microsoft Teams.
• Microsoft Entra  (Azure Active Directory).
• Microsoft Intune.
• MaaS
  360.

• Exchange Online administration.
• Migration from on-premises Exchange to Microsoft 365.
• Migration tools such as Bit Titan.

• QNAP.
• Synology.
• Dell Storage Solutions.

• Experience working for a Managed Service Provider (MSP).
• Experience using PSA platforms such as Connect Wise.
• Experience with RMM platforms such as Connect Wise Automate.
• Experience supporting multiple client environments.

• Certificates:

  • Microsoft Certified:
    Azure Administrator Associate (AZ-104).
  • Microsoft 365 Administrator (MS-102).
  • Cisco Certified Network Associate (CCNA).
  • Fortinet Network Security Expert (NSE
    4) or equivalent.
  • Sonic Wall Certified Secure Administrator (CSSA) or equivalent.
  • Microsoft Endpoint Administrator Associate (MD-102).
  • VMware Certified Technical Associate (VCTA).
  • VMware Certified Professional (VCP).
  • Microsoft Intune or Endpoint Management certifications.

• Billable Utilization: The percentage of time spent on billable client project work while maintaining accurate time entries.
• Project Delivery: Successful completion of assigned projects within agreed timelines, scope, and quality standards.
• Documentation Quality: Accuracy and completeness of implementation notes, as-built documentation, and knowledge base updates…