Director of Information Technology & Industrial Systems

Location:

Osceola, Arkansas

Reports To:

General Manager / Executive Leadership

Employment:
Full-Time, On-Site
- They do allow some days to be able to work from home. Approved by GM

Marathon Staffing is seeking an experienced Director of Information Technology & Industrial Systems to lead corporate IT, manufacturing technology, and the integration of ERP, MES, material-handling, automation, and plant systems.

Based at our steel processing operation in Osceola, Arkansas, this hands-on leadership role requires comfort in both office and manufacturing environments. The successful candidate need not be a full-time PLC programmer but must understand industrial controls, manufacturing networks, and systems integration well enough to troubleshoot issues and manage software, automation, and equipment vendors.

• Own integration among ERP, MES, plant automation, and manufacturing equipment.
• Manage communication among Eniteo ERP, Rodeo MES, Janus Automation systems, and associated equipment.
• Troubleshoot APIs, databases, network communications, and system interfaces.
• Ensure reliable movement of production orders, coil and material data, inventory transactions, production results, quality information, and related records.
• Coordinate software vendors, controls integrators, and equipment manufacturers during implementation and troubleshooting.
• Establish procedures for diagnosing system and communication failures.
• Document interfaces, data flows, IP addresses, network architecture, and system dependencies.
• Support future automation, equipment, and software expansion.

• Manage corporate IT infrastructure, systems, standards, and vendors.
• Support computers, servers, Microsoft 365, email, printers, and business applications.
• Administer user accounts, permissions, and security policies.
• Manage software licensing, hardware inventories, technology purchasing, and service agreements.
• Establish backup, recovery, and business-continuity procedures.
• Provide technical support to management and employees.
• Develop scalable IT practices as the company grows.

• Design and maintain reliable plant and corporate networks.
• Manage switches, routers, firewalls, wireless access points, fiber, structured cabling, Internet connectivity, and redundancy.
• Maintain appropriate separation between corporate IT and industrial OT networks.
• Manage secure VPN and remote access for approved equipment and software vendors.
• Install and maintain VoIP telephone systems and related communications equipment.
• Maintain network diagrams and equipment documentation.

• Manage plant IP cameras, NVR or cloud recording systems, remote viewing, access-control systems, and related physical-security technology.
• Establish camera retention, access, and security standards.
• Maintain manufacturing-appropriate cybersecurity practices.
• Protect industrial control systems from unnecessary Internet and corporate-network exposure.

• Serve as the primary technical liaison for ERP, MES, automation, telecommunications, networking, and cybersecurity vendors.
• Coordinate troubleshooting involving multiple systems or vendors.
• Hold vendors accountable for interface specifications, testing, documentation, and performance.
• Evaluate technology proposals and recommend solutions based on reliability, cost, and long-term supportability.
• Develop and manage IT budgets and capital technology projects.

• 7+ years of progressively responsible IT experience.
• Manufacturing, distribution, steel processing, or industrial automation experience strongly preferred.
• Experience supporting ERP and/or MES environments.
• Understanding of PLC, HMI, and SCADA environments.
• Strong networking knowledge, including TCP/IP, managed switches, VLANs, firewalls, VPNs, Wi-FI, and fiber.
• Working knowledge of SQL databases.
• Familiarity with REST APIs, web services, and system-to-system data integration.
• Familiarity with OPC-UA, MQTT, or similar industrial communication protocols preferred.
• Microsoft 365 and Windows administration experience.
• Experience with IP surveillance cameras and VoIP systems.
• Understanding of manufacturing cybersecurity and IT/OT network segmentation.
• Experience managing technology and automation vendors.
• A bachelor’s degree in Information…