Solutions Architect III - Commercial

About the Role - Fed Ex Dataworks is building the world's first Connected Intelligence Core — a platform that fuses Fed Ex's physical ground truth of global commerce (17M+ packages/day, $2T+ in goods annually) with partner commercial graphs and third-party signals to turn supply chain data into automated, intelligent action.

We are looking for a Solution Architect to serve as the technical bridge between our platform capabilities and the complex needs of enterprise prospects and partners. This is not a traditional pre-sales role. You will work at the intersection of agentic AI, data products, API-driven integrations, and supply chain intelligence — translating Dataworks' platform architecture into compelling, tailored solutions that directly address customer pain points and accelerate time-to-value.

As a Solution Consultant, you will own full-cycle deal execution for our enterprise SaaS and workflow orchestration suite

The ideal candidate combines deep technical fluency with the ability to communicate architecture decisions to both engineers and C-suite executives — and thrives in an environment where the product is evolving rapidly. In this hybrid commercial and technical role, you bridge enterprise consultative selling with deep solution architecture. Once engaged with a qualified lead, you take full ownership of the opportunity — running executive discovery, architecting the integration blueprint, conducting live technical demonstrations, managing the POC, structuring commercial proposals, negotiating contracts, and closing the deal.

• Assume full commercial and technical ownership of opportunities immediately following qualification; manage pipeline stages from first deep-dive discovery through signed contract
• Lead discovery and technical solutioning sessions to define solution architecture, data flows, integration requirements, and success KPIs for enterprise prospects
• Own the technical narrative in sales conversations for generally available Dataworks orchestration products and commercial data products
• Deliver compelling, technical demonstrations of Dataworks orchestration solutions showcasing how agentic workflows support end to end Supply Chain resilience.
• Assist Product and Sales with early-stage alpha/beta discovery calls as new capabilities emerge from the Connected Intelligence Core
• Design and document proposed solution architecture including connector configurations, agent orchestration flows, MCP protocol integration points, and data exchange patterns
• Scope integration requirements across customer tech stacks (ERPs, WMS, TMS, and workflow platforms such as Service Now and SAP)
• Build value-based business cases (ROI models, cost avoidance, OTIF impact), author commercial proposals, navigate enterprise procurement and security reviews, and negotiate multi-year software agreements

• Develop and maintain deep expertise across the Dataworks product suite — SaaS products, agentic modules, commercial data indices, and the underlying Connected Intelligence Core platform
• Articulate how Dataworks' embedded AI agents shift customers from reactive dashboards to continuous, proactive intelligence and automated orchestration
• Explain data product constructs including signals, insights, risk scores (e.g., Dynamic Resilience Score™), and index-based commercial data offerings to both technical and non-technical audiences
• Stay current on emerging platform capabilities: agent-to-agent orchestration, clean room data environments, MCP-based connector protocols, and privacy-preserving data exchange methods
• Strong practical knowledge of RESTful APIs, webhooks, GraphQL, JSON schemas, message brokers, and event-driven…