Sr. HR Information Systems Analyst

INTRODUCTION:

meets customers right where their search for car and home insurance begins: online. We provide easy-to-use tools and services, plus friendly, licensed agents who offer advice and guidance at any point along the way. The Zebra has helped customers compare over 74 million quotes since 2012. At its heart, both insurance and tech industry veterans collaborate together to simplify insurance shopping for customers.

In today’s digital world, The Zebra’s customer-centered approach offers people the choices they want and simplicity they need.

The Zebra was recently named an Austin Business Journal's 2026 Best Place to Work. Our motto is  All Stripes Welcome.  Building the best product, the best teams, and the best company comes from inviting a diverse array of voices, backgrounds and perspectives to contribute, making everyone feel welcome. Our Zeebs are passionate about learning, growing, and working together to tackle exciting problems.

We're seeking a Sr. HR Information Systems Analyst to add to our growing team. This is an HRIS role built like a systems engineering role. You are the person who knows how every People system actually works — not just where the buttons are, but the underlying data model, the configuration logic, the calculation rules, and what breaks downstream when someone changes a field.

You will own the design of our People systems ecosystem end to end: how data flows between systems, how work reaches the team, how it gets triaged, and how much of it can be eliminated entirely through better configuration and automation. Our goal is a minimal-touch People Operations function — where the system handles the routine correctly the first time, and humans spend their time on judgment calls.

You are the architect of that.

If you are the kind of person who nerds out over learning new systems, reads release notes for fun, cannot leave a manual process alone, and gets real satisfaction from a workflow that runs itself, this role is built for you.

Our company headquarters are in Austin, TX, but our employees work remotely across the US. For folks who live around Austin, we offer the option to join us in our office or opt for hybrid setup. Whether you prefer the structure of an office, the convenience of remote work, or a mix of both, we support what works best for you!

Please note: at this time we are not able to hire in California or Massachusetts.

• Serve as technical owner and SME for the HR systems stack, translating functional owners' real processes into architecture that holds up under audit and edge cases, with design docs and process mapping to match

• Design and continuously improve the workflows behind every People Ops process — onboarding, offboarding, job and comp changes, leave, benefits events, payroll, compliance reporting, recruiting, and support intake

• Define requirements and drive design for our Jira intake framework, partnering with IT to build and maintain it

• Apply AI and automation to cut manual touch: self-service flows, document generation, data validation, ticket classification, and knowledge retrieval for employee questions

• Own the integration layer between our HR tools stack and the business + external vendors — partnering with IT to build and troubleshoot API and file-based integrations, scripting data movement and reconciliation, and monitoring so failures surface before anyone notices

• Own HR data integrity and complete audits, exception reports, and outline a clear source of truth for every field, building reporting the business trusts - partnering with IT, Compliance, and Security on permissions and audit trails

• Know the HR regulatory landscape and operational flow well enough to spot exposure and pull in experts; design…