Network Engineer – Managed Services

Ready to take your technical expertise to the next level without burning out in the process? We believe great engineers do their best work when they're supported, challenged, and trusted, not treated like a ticket-closing machine.

We're looking for a Network Engineer to play a key role within our Managed Services team, serving as a technical expert while helping design, stabilize, and support complex client environments across central Minnesota. You'll work alongside experienced professionals, contribute to high-level IT initiatives, and help deliver the kind of service that keeps clients with us long term.

This is a hybrid, full-time role based out of our Willmar or Saint Cloud office
, with a mix of remote work and client site visits throughout the region.

• Collaborate with the service desk and network engineering teams to resolve complex networking issues
• Provide onsite and remote support to clients across highly diverse environments
• Monitor, manage, and maintain client systems using RMM tools
• Install, configure, troubleshoot, and resolve network, server, and end-user issues
• Communicate project updates and issue status to clients and internal teams via PSA tools, documentation, email, and phone
• Collaborate with third-party vendors to expedite issue resolution
• Manage and document service tickets with accurate time entry
• Participate in an after-hours on-call rotation (approximately 1 week every 5-6 weeks)
• Adhere to company policies, procedures, and security best practices

For over 40 years, Coordinated Business Systems has empowered companies across
Minnesota and Western Wisconsin with cutting-edge business solutions. We specialize in
Managed Print Services (MPS), Managed Network Services (IT/MSP), Voice/UCaaS, Document Management, and office technology.

Our commitment to innovation and customer success fuels our continued growth.
We’re proud to be locally owned and operated, with a strong belief in work-life balance, employee development, and doing the right thing, every time.

• 3+ years of Network Engineering experience in a Managed Service Provider environment
• 5+ years of combined IT field experience (network engineering, service desk, field technician, or similar)
• Strong expertise in networking fundamentals: firewalls, switches, network protocols, and VPN; virtualization experience is a plus
• Hands‑on experience with Sonic Wall, Fortinet, and/or Ubiquiti preferred
• Strong working knowledge of Microsoft Active Directory and/or Azure administration
• Experience with backup and disaster recovery monitoring; familiarity with Datto and Slide preferred
• Experience supporting Microsoft Server environments
• Knowledge of cybersecurity incident response and best practices
• Experience with Connect Wise and IT Glue preferred
• Excellent troubleshooting, organizational, and communication skills
• Valid driver's license, reliable transportation, and a clean driving record
• Ability to pass a drug test and CJIS authorization requirements

* OTE for this role is between $60k - $100k+ depending on your experience. We have uncapped commissions, so your success is celebrated!

Coordinated Business Systems Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.