Security Engineer

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals dedicated to service, this position offers a flexible hybrid work arrangement, allowing employees to balance in-office collaboration with the benefits of remote work. We provide the necessary tools and technology to ensure seamless productivity, whether you're working from home or the office.

Implements, configures, monitors, and manages the internal cyber environment to ensure operational availability and security. Accountable for the day-to-day health and performance of cyber security tools and products. Accountable for all stages in asset management lifecycle of cyber security infrastructure, software or devices. Accountable for creating and maintaining comprehensive documentation such as network diagrams and data flow diagrams. Accountable for maintaining secure and stable release levels with strong written change control documentation and communication.

Collaborate with staff and vendors on changes or day-to-day support. Response and resolution to all cyber security related incidents. Ensures all requests or issues are resolved within defined service level requirements or report aged items to management for escalation. Ensures the enterprise is secure and maintained with up-to-date information, only altered through applicable change control processes, and ensures effective experiences are delivered through technology.

Serves as escalation for complex changes and issue resolution. Assist with Enterprise Technology and Credit Union wide projects. Builds strong and productive relationships with all staff, ensuring that Enterprise Technology is positioned as a business enabler and trusted partner. In-person and on-call work will fluctuate with demand. At times, work that does not require in-person presence may be done remotely.

The ability to handle a wide range of technical tasks is required.

The essential duties and responsibilities of this position include the following. Other duties may be assigned. (Remote Capable Yes/No/Partial) Solutions Development – (Partial) As requested, assistance with the implementation, support, and transition of strategic business initiatives and ensure that the credit union chosen technologies are secured and operating as efficiently as possible during and after implementation Facilitate collaboration between business units and technologies Facilitate continuous improvement strategies through the use of existing and new technologies Collaborate to ensure on-time delivery of all projects, regardless of project leadership Report on aged projects, or projects in danger of missing targeted delivery dates Solutions Delivery – (Partial) Issue logging for all service requests, changes or issues Follow procedures for defined Ticket flow, response, escalation to maintain SLA’s for the credit union’s enterprise technologies Continual review of checklist and tools, tickets, etc to ensure continued health of environment Issue resolution and preventative actions for all cyber tools and products Assist credit union personnel with general use of security solutions as applicable Provide solution delivery education to team members Maintain latest releases for all infrastructure Change control creation, presentation, implementation and transition to ongoing operations Infrastructure Asset Lifecycle Management – asset inventory, receiving, imaging, deployment, cleaning, moving, maintain spares, decommission, destruction and disposal Documentation of all security infrastructure technologies and technology processes Daily review of monitoring tools for anomalies that require attention for…