Infrastructure & Systems Engineer

Main area IT infrastructure Grade NHS AfC:
Band 6 Contract Permanent Hours

• Full time
• Flexible working

Site Nottingham Divisional HQ Town Nottingham Salary £39,959 - £48,117 per annum, with 3% on call allowance. Salary period Yearly Closing 01/11/2026 23:59

We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region.

The East Midlands Ambulance Service NHS Trust (EMAS) provides Emergency, Urgent and Non-Emergency pre-hospital care and transport across six counties (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire & Rutland and Northamptonshire).

An exciting opportunity has arisen to join our organisation in the role of Infrastructure and Systems Engineer within the Digital Services department.

The aim of this post is to provide an exceptional level of third line technical support, including providing advice and recommendations on the design, implementation and support for the Trusts digital architectures, whilst also providing maintenance for the Trust’s Information Technology hardware, working alongside the Information Technology Support Teams to provide an excellent customer focused service.

You will have experience of communicating with staff at all levels both verbally and in writing, as well as demonstrating a working knowledge of key technical architectures within an emergency services environment. You will also bring specialist knowledge and analytical skills to problem solving to the post.

The successful candidate will support all aspects of our infrastructure and services, shall provide expertise in a wide range of technical systems and assist with ensuring we adhere to NHS standards and best practices.

The successful candidate will also provide technical support to ensure availability of the services in your area of expertise; will be required to act as the lead for change management relating to projects, within their remit, as well as working with all teams across the Digital Services departments and third parties embedding innovation and a cyber security focused approach in all technical designs & solutions.

The base for the role is Beechdale Divisional Headquarters, Nottingham however this is a hybrid role with a combination of a home/office working pattern. The expectation would be a balance of approximately 2/3 days on site in Nottingham on a weekly basis, with occasional site visits in Lincoln . Applicants must reside close to or within in the East Midlands to ensure prompt on-site support during major incidents or business continuity events.

T he successful candidate will be required to ensure that suitable broadband connectivity is in place at their home to allow them to carry out their work effectively, and that they adhere to the EMAS Home Working policy when applicable.

The successful candidate will need to be flexible, be willing to vary their working hours and participate in the out of hours on-call rota, and be prepared to travel to Trust premises in the course of their duties to suit the demands of the IT functions of an emergency service.

You will have strong demonstrable IT experience in a technical role. You will have a deep understanding of technical architecture to support the delivery of maintaining currency with emerging and enhancing technologies.

You will be able to re-organise workloads due to unexpected events and be capable of analysing a range of highly complex IT problems. You will be able to work well within a team and be happy to work autonomously for long periods of time.

Applicants must be enthusiastic and committed individuals with a proven history in a similar role, where a dynamic approach to delivering IT infrastructure services is key. We are looking for applicants who are keen to bring new ideas and innovation to the team, to achieve continuous improvements in Digital Services.

• Degree in an associated IT subject or 3 years experience
• Evidence of continuing professional development in technical infrastructure
• UK Driving license with no more than 3 penatly points
• ITIL Foundation
• Post graduate qualification in IT related subject

• Demonstrable experience within a similar IT position including technical troubleshooting
• Experience in using and…