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Remote IT Service Desk Specialist — Tier I

Remote / Online - Candidates ideally in
Hillsdale, Hillsdale County, Michigan, 49242, USA
Listing for: Hillsdale College
Remote/Work from Home position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 52000 - 68000 USD Yearly USD 52000.00 68000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Specialist — Tier I Support
Location: Hillsdale

Hillsdale College seeks an ITS Service Desk Tier I Technical Support Specialist to provide high‑quality IT support for faculty, staff, students, and guests on the Hillsdale, MI campus, with remote support for the Washington, DC campus. The role emphasizes strong customer service, clear communication, and adherence to ITIL processes.

Ideal candidates have 2+ years in service desk/tech support in higher education or enterprise environments and are capable of independent and collaborative work

We are looking to fill the Remote IT Service Desk Specialist — Tier I Support position at Hillsdale College in Hillsdale, MI, United States.

Join us at Hillsdale College as our next Remote IT Service Desk Specialist — Tier I Support in Hillsdale, MI, United States.

We are currently recruiting a Remote IT Service Desk Specialist — Tier I Support for our team in Hillsdale, MI, United States.

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