IT Operations Support Administrator III Department of Technology

• Full-time
• Job Code and
  
  Title:
  
  1093-IT Operations Support Administrator III
• Fill Type:
  Permanent Exempt

IMPORTANT:
Applicants must complete this required Supplemental Questionnaire in addition to submitting an application. The questionnaire must be completed by no later than the Final date to receive applications of October 29th, 2026 at 11;59pm.

Please note:

If you are coming across this announcement outside of the SF Careers website, you must apply directly on the SF Careers site. At this point, you should be able to view the Supplemental Questionnaire link.

Specific information regarding this recruitment process is listed below:

• Application Opening: October 15, 2026
• Final date to receive applications:
  Apply Immediately
  . This recruitment is considered open until filled but will close no sooner than October 29, 2026, at 11:59pm.
• Salary Range: $ - $ annually (  to learn more).
• Appointment Type: Permanent Exempt (PEX), Full-Time position excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer. The anticipated duration of this project position is up to thirty-six (36) months.
• Work Location: Incumbent will conduct most of the work at the Department of Technology, 1 South Van Ness Avenue, San Francisco, CA 94103. However, there may be situations where the incumbent will be required to work at other sites throughout the City and County of San Francisco as necessary.
• Shift Information: The anticipated shift for this position is 7:30am - 4:30 pm.
• Work Arrangement: The department supports a hybrid work schedule in compliance with City & County of San Francisco policies on remote work.

Are you ready to make an impact in one of the most innovative cities? The San Francisco Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco! As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees—supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more!

With a $170M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation. DT provides services through our core areas of IT Excellence:

• IT Project Management Office
• Cloud Center of Excellence
• IT Operations and Support including the Service Desk and NOC
• City Infrastructure including the Network, Telcom and Data Centers
• Office of Cybersecurity including Cyber Defense, Identity Management and Disaster Recovery
• Public Safety Systems and Municipal Broadband Fiber
• SFGovTV Broadcasting Services
• IT Finance and Administration Services
• Emerging Technologies

Why Join Us? Innovative & impactful work at DT, you won't just work on IT-you'll power a city. Your expertise will directly impact the residents of San Francisco, from closing the digital divide to ensuring secure, efficient city operations.

Benefits of Working for CCSF
:
In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.

• Competitive pay, benefits, and retirement options.
• Career growth opportunities through training, internal mobility, and subsidized education
• Diverse work environment in a diverse city

Role

Description:

The IT Operations Support Administrator III will serve as the lead for the Tier-1 Department Onboarding Project, a 36-month initiative focused on integrating high-priority departments into DT’s IT service portfolio. This role is responsible for ensuring seamless operational transitions, alignment with DT’s technology standards, and long‑term infrastructure stability.

Key…