Remote Technical Support Specialist: SQL & Expert
Alton, Madison County, Illinois, 62002, USA
Listed on 2026-10-18
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IT/Tech
IT Support, Technical Support, HelpDesk/Support, Cybersecurity
Relativity is seeking an Application Analyst in Customer Support to diagnose, troubleshoot, and resolve software and network issues, handling tickets via phone and email. You will maintain records in Salesforce and work across product verticals, reporting on performance while meeting SLAs.
This role reports to the Manager of Product Support and follows a 9‑hour shift (1pm–2am CST) with a 1‑hour break and evening differential.
This role, Remote Technical Support Specialist: SQL & Relativity Expert at Relativity, could be your next career step.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 54.000 - 80.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Technical Support Specialist: SQL & Relativity Expert role in the description above.
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