Remote Service Desk Analyst - Enterprise IT Support
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-10-18
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IT/Tech
HelpDesk/Support, IT Support
Parasol Alliance in Kansas City, MO is seeking a Service Desk Analyst to deliver first-class support for client tickets, both remote and onsite, following established procedures. The role emphasizes clear communication, precise information, and timely resolution to ensure customer satisfaction.
You will handle Level 1 and, when possible, Level 2 incidents, support hardware and software, coordinate with vendors, and document steps in tickets.
We are seeking a motivated Remote Service Desk Analyst
- Enterprise IT Support to join Parasol Alliance in Kansas City, MO, United States.
Our group is growing, and we are hiring a Remote Service Desk Analyst
- Enterprise IT Support in Kansas City, MO, United States.
This opening is for the Remote Service Desk Analyst
- Enterprise IT Support role at Parasol Alliance.
Consider building your career as a Remote Service Desk Analyst
- Enterprise IT Support at Parasol Alliance.
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