Remote IT Support Specialist — VIP & Enterprise Desk
Washington, District of Columbia, 20022, USA
Listed on 2026-10-18
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Empower AI, headquartered near Washington, DC, is seeking a Senior Computer User Support Specialist for the Enterprise IT Service Desk supporting GSA DIGIT. The role focuses on ticket processing, root-cause resolution, and on-site user assistance for hardware, software, and network issues.
You will interact with executives and VIPs, document actions, and coordinate with teams to ensure timely problem resolution. Candidates should have public trust eligibility and ITILv4 foundations.
We would love to welcome a new Remote IT Support Specialist — VIP & Enterprise Desk to our group in Washington, DC, United States.
Step into the Remote IT Support Specialist — VIP & Enterprise Desk role at Empower AI in Washington, DC, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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