Remote Tier 1 IT Help Desk Specialist
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-10-18
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Desktop Support
Aretec, Inc. seeks a Help Desk Specialist I (Tier
1) to support the CBP Technology Service Desk. This role acts as a 24x7 central POC for CBP staff and contractors, delivering first‑level tech support and customer service in a fast‑paced, mission‑critical environment.
The ideal candidate has 1+ year IT help desk experience, solid Windows/AD knowledge, and strong communication skills; citizenship and CBP BI clearance may be required for this federal posting. Remote, nationwide work available.
Our group is growing, and we are hiring a Remote Tier 1 IT Help Desk Specialist | 24/7 Support in Orlando, FL, United States.
This posting is for the Remote Tier 1 IT Help Desk Specialist | 24/7 Support role at Aretec, Inc., based in Orlando, FL, United States.
We are looking to fill the Remote Tier 1 IT Help Desk Specialist | 24/7 Support position at Aretec, Inc. in Orlando, FL, United States.
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