SQA Analyst III

We are hiring an SQA Analyst III to join our Software Quality Assurance team at Blue Cross Blue Shield of Tennessee! In this role, you will help transform and expand test automation across our Digital organization, supporting web applications, mobile applications, mobile browsers, and integrated digital platforms. You’ll build and maintain scalable automation using Selenium Web Driver and Java, automate cross-browser and database validation, and support API automation as needed.

You will serve as a technical automation resource for agile delivery teams, helping increase automated test coverage, reduce manual testing dependencies, and improve the speed, stability, and quality of digital releases. You’ll also have opportunities to contribute to AI-augmented testing practices as the organization continues to advance its automation maturity, and support strategic objectives for digital quality transformation and continuous product delivery.

Note:

This is a remote, work‑from‑home position, but the final round of interviews will take place on‑site in our Chattanooga, TN headquarters. Occasional after‑hours validation/deployment support may be required for production releases. Candidates located in the Eastern or Central time zones are preferred due to team collaboration and scheduling needs.

• Hands‑on experience with Selenium Web Driver (or) relevant open‑source tools like Playwright and Java developing and maintaining automation scripts.
• Experience automating testing for web applications and cross‑browser environments.
• SQL and database testing experience, including writing queries and automating database validations.
• Hands on experience with testing frameworks using Page Object Model (POM), TestNG, or hybrid frameworks API validation and automation using Rest Assured Experience working with modern automation frameworks and the ability to build scalable, maintainable automation solutions.
• Hands‑on experience with building CI/CD pipelines setup for automated test runs.

• Healthcare industry experience.
• Experience with Azure Dev Ops or other similar test management tools.
• Experience leveraging AI‑enabled tools to improve QA efficiency.

• Understanding of entire project with the ability to prepare testing strategy and/or test plans, and perform testing as assigned including end‑to‑end validation by coordinating with multiple teams.
• Understand and gather project requirements from the customer, both internal and external, creating and reviewing testing specification artifacts.
• Review requirements and identify gaps/missing information and estimate small to medium projects using any one or more estimation techniques.
• Derive scenarios for testing, design test cases using test design techniques, document test data requirements, identify and create test data, perform testing utilizing different testing techniques, and report results.
• Hands‑on experience of functional automation tools and/or performance automation tools.
• Promotes and recommends improvements to the quality assurance standards.
• Leads collaboration with stakeholders or product team to communicate test delivery artifacts, results and metrics.

• Bachelor's degree in information technology/software engineering or relevant work experience in software industry.
• Equivalent experience is defined as 4 years of professional work experience in a corporate environment.
• Experience 3 years–Experience in Software Quality Assurance (SQA) or minimum 2 years in the SQA Analyst I role required.
• 3 years–Experience in SQL Server or equivalent databases.
• 3 years–Experience testing applications where no GUI testing was involved including API or web services; testing with back‑end…